Program Manager/Senior Workday Analyst
Remote or Arlington, VA
Excellent benefits include free tuition for employees and families.
The Senior Workday System Analyst will be the technical lead for the administration and configuration of the Workday enterprise resource planning system. This position will collaborate with business partners and key stakeholders to identify, recommend and implement system improvements and enhancements, including reporting, dashboards, integrations, and configuration changes that will enable Workday to support the strategic and operational priorities. The incumbent will also function as quality assurance and change management advocate to manage Workday’s bi-annual release cycles.
This hands-on role requires a demonstrated working knowledge of Workday HCM and financial components. The ideal candidate will also be experienced with one or more of the following: Workday Student, Adaptive Planning, and Prism Analytics. The incumbent should be able to identify, define and resolve potential problems and enhance system functionality by making changes to the following:
The candidate should demonstrate a consultative approach to effectively influence a wide variety of stakeholders to adopt new and cost-effective business practices.
DUTIES AND RESPONSIBILITIES
Partners with business process administrators and technical support staff to enforce data quality standards
Coordinate with functional units to design and maintain testing strategies for continuous improvement during new release cycles; maintain documentation of new features and functionality
Coordinate with business process administrators to execute test plans during formal test periods for every Workday update. Write test scripts and build acceptance test scenarios working closely with business process owners
Monitor Workday Community for new release functionality. Coordinate with other business units to make required configuration/content/reporting/integration changes. Analyze and manage Workday releases, assess impacts including architecting, configuring, prototyping, testing, and deploying the update
Troubleshoot system problems, determine root cause, and implement solutions
Create custom reports and dashboards
Design, configure and test simple integrations between Workday and external systems using Enterprise Interface Builder and other Workday tools
Monitor the system for problems and identify and implement corrective and preventive measures
Leverage business knowledge and expertise to identify and recommend opportunities for process improvements, advise stakeholders on options, risks and any impacts on other processes or systems.
Partner with business process administrators to implement process improvements and policy changes designed to improve efficiency and the user experience with the system.
Ensure secure, end-user access and data integrity across Workday platform
Participate in the change management and go live support processes during upgrades; help maintain end-user training and job aids
Understand Workday security including adjusting domains and security groups
Support critical system maintenance and operational tasks within Workday
Generate reports/queries, dashboards, including writing, maintaining, and supporting a variety of reports of queries utilizing appropriate reporting tools
OTHER DUTIES AND ASSIGNMENTS
Maintain Workday professional and technical knowledge by attending workshops, trainings and participating in the larger Workday customer community
Performs other duties as assigned
Bachelor’s Degree or related experience sufficient to enable the candidate to perform the duties of the position
3 to 5 years of Workday-specific experience a must, preferably in a higher education setting
Working knowledge of HR, finance, and accounting business practices
Experience managing a portfolio of projects simultaneously
Expertise in higher education functional areas preferred (e.g., Human Resources, Finance, Registration, Admissions, Financial Aid, and Development)
Excellent written and verbal communication skills – including the ability to impart ideas in both technical and user-friendly language, demonstrating natural ease and effectiveness working across levels and teams and with varying levels of ambiguity or uncertainty
Strength and experience building relationships and collaborating across lines of difference, balancing stakeholders needs, managing expectations, and leading/owning cross-team projects with great attention to detail
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